This award recognises the standard of customer service offered by individual shipping lines, or their agent, as seen by their customers. This award is not open for individual nomination – all lines and their agents will be automatically judged via an on-line survey of subscribers to Daily Cargo News. To win this award a business must excel in providing the highest level of customer experience via their involvement in communications, problem solving and innovation.
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This award is open to all sectors involved in the process chain which handles bulk cargoes, ro-ro or super heavy lift cargoes. Entries can be based on specialised transport at sea or to and from ports including port handling. Open to shipping lines, operators, custom brokers, freight forwarders or agents.
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For exceptional achievement or contribution to any service sector of the Australian maritime industry by a company, individual or organisation. Open to all service sectors including, but not limited to, port services, container depots, tugs, towage & salvage, IT, training & education, finance & insurance and legal.
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This award is given for initiatives or implementation of operating systems or company policies that lead to sustainable outcomes which reduce marine pollution and contribute to protection of the natural environment with regard to the movement of freight.
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An award for excellence or innovation in the supply chain. This includes advances in e-commerce or digital solutions to improve supply chain processes, interfaces with regulatory authorities or initiatives in cyber security. Open also to technology advances in the movement of freight or commodities at ports or logistics hubs.
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Customs Broker of the Year Award

The award is for companies displaying excellence in freight forwarding, in terms of service and efficiency in sea, air, road or rail freight and aims to give recognition to freight forwarders and the teams who excel in the sector.
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This award is judged by the editorial staff of the Daily Cargo News.
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This award, selected by the publisher and editorial staff of Daily Cargo News, goes to a person who has made an outstanding contribution to Australia’s maritime industry.
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